Software Platforms
LIVANTA INNOVATION CLOUD
The Livanta Innovation Cloud (LIC) is a web-based platform as a service (PaaS) offering that provides ultra-fast application development hosting. The LIC consists of three layers: security, common services, and customer “pods.” The security layer includes web and application firewalls, intrusion detection and prevention services, antivirus, Windows updates, active directory, management, and monitoring services. The common services layer includes physical storage, email, DNS, time server, logging, and backups. Both the security layer and the common services layer are hosted and managed in a centralized environment common to all customer pods. Each customer gets a dedicated pod, which is a collection of servers configured on a separate network.
The LIC is designed with scalability and durability in mind and is cloud-based, so the long-term operating cost is lower than that of a system with physical hardware. In addition, the LIC design assumes redundancy by design, dramatically reducing the likelihood of system downtime.
TRUSTFOLIO ADVOCACY PLATFORM
The Trustfolio Advocacy Platform (TAP) is a digital telecare solution that empowers beneficiaries and caregivers to navigate their healthcare journey. TAP is truly a state-of-the-art system in the industry today. TAP allows users to access their medical records from most healthcare facilities across the country, to securely share these records with designated healthcare team members, and to communicate with their care team to ensure healthy outcomes. Working in concert with a Livanta advocate, TAP provides beneficiaries and caregivers a resource to help navigate the healthcare system, to learn about how best to manage their conditions, and to work seamlessly with a global healthcare team.
DATA ANALYTICS PLATFORM
The Livanta Data Analytics Platform (LDAP) is an integrated collection of tools that allows Livanta to mine, assess, infer, and report on a multitude of data sources. Livanta leverages a wide array of data sources from organizations such as the Centers for Medicare and Medicaid Services (CMS), state departments of health, as well as commercial data repositories to establish dynamic data warehouses that offer unique insights into healthcare. Livanta uses artificial intelligence, machine learning, as well as conventional tools to quickly assemble and generate tangible findings.
COMPASSWEB
CompassWeb is an application developed by Livanta to support the CMS Beneficiary and Family Centered Care-Quality Improvement Organization (BFCC-QIO) contract to perform reviews of Medicare beneficiary appeals and complaints about healthcare treatments, as well as reviews of the quality of care and Medicare providers. CompassWeb collects and maintains information about beneficiaries, as well as entities providing healthcare services. CompassWeb records and shares notes from Livanta staff, and remote physician reviewers. This application also can be used to compose, send, and store decision letters to providers and beneficiaries, and run reports on statistical and other management data.
ROBOTIC PROCESS AUTOMATION
Livanta’s Robotic Process Automation (RPA) technology consists of application “robots” that automate specific tasks that would normally require manual interaction with web-based applications. Livanta’s RPA applications integrate directly with a web browser and add functionality to existing web-based applications to automate repetitive tasks as well as provide additional custom functionality that is not currently present in the web application.
TRUSTFOLIO
Trustfolio is an enterprise resource planning (ERP) system that consists of a tightly integrated portfolio of software applications hosted in a central environment, using a central database, and designed to automate a number of business processes. The portfolio of business applications includes human resources, accounting, proposal pricing, project budgeting, contract management, and analytics and reporting.
The Trustfolio implementation includes two-way integration with QuickBooks using a middleware component called the Accounting System Broker (ASB). The ASB currently supports QuickBooks and is designed with the ability to connect to additional accounting systems in the future. Trustfolio uses the Workuments software applications to support human resources functions.